Terms of service

TERMS OF SERVICE

Mottle Cosmetics

Effective Date: March 29, 2026

Please read these Terms of Service ("Terms") carefully before using the Mottle Cosmetics website or placing an order. By accessing our site or purchasing from us, you agree to be bound by these Terms.

 

1. About Us

Mottle Cosmetics is an independent beauty brand selling physical cosmetic products directly to consumers via our website and select third-party marketplaces. These Terms apply specifically to purchases made through our direct website.

 

2. Eligibility

By placing an order, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction) and are legally capable of entering into a binding agreement.

 

3. Orders & Payment

All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion. By placing an order, you represent that:

• The information you provide is accurate and complete
• You are authorized to use the payment method provided
• Your order is for personal, non-commercial use

 

Payment is processed securely at checkout. We accept major credit cards and any additional methods listed on our website at the time of purchase. Prices are listed in USD and are subject to change without notice.

 

4. Shipping & Delivery

We will make every effort to fulfill and ship orders in a timely manner. Estimated shipping times are provided at checkout and are not guaranteed. Mottle Cosmetics is not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control.

 

Risk of loss and title for products pass to you upon delivery to the carrier. If your order is lost or significantly delayed, please contact us and we will work with you to resolve the issue.

 

Shipping destinations and rates are listed at checkout. [UPDATE: INSERT YOUR SHIPPING REGIONS HERE once finalized.]

 

5. Returns, Refunds & Our Keep-It Policy

Because our products are cosmetics and come into contact with skin, we are unable to accept returns for any reason other than damage or defect. All sales are final unless your order arrives damaged, defective, or incorrect.

 

If your order arrives damaged or defective, please contact us within 7 days of delivery at [INSERT CONTACT EMAIL] with:

• Your order number
• A photo clearly showing the damage or defect
• A brief description of the issue

 

Upon verification, we will offer you one of the following resolutions at our discretion:

• A replacement product shipped at no charge
• A 35% discount code applied to your next order — and you keep the original item

 

We reserve the right to determine eligibility for any resolution on a case-by-case basis. Damage caused by misuse, improper storage, or normal wear is not covered.

 

6. Product Descriptions & Accuracy

We make every effort to display our products as accurately as possible, including colors, ingredients, and descriptions. However, we cannot guarantee that your screen's display of colors will be perfectly accurate. Product formulations and packaging may be updated without notice.

 

Please review the full ingredient list on your product before use. Mottle Cosmetics is not liable for allergic reactions or sensitivities resulting from use of our products. If you have known sensitivities, we encourage you to patch test before full application.

 

7. Intellectual Property

All content on the Mottle Cosmetics website — including but not limited to logos, brand identity, product names, imagery, copy, and design — is the exclusive property of Mottle Cosmetics and may not be reproduced, distributed, or used without express written permission.

 

8. Limitation of Liability

To the fullest extent permitted by law, Mottle Cosmetics shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability to you for any claim arising from a purchase shall not exceed the amount you paid for the relevant order.

 

9. Governing Law

These Terms are governed by the laws of the state in which Mottle Cosmetics is registered, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of that jurisdiction.

 

10. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised Effective Date. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms.

 

11. Contact Us

For questions about these Terms or to report a damaged or defective order, please contact us at:

 

Mottle Cosmetics

Email: hello@mottlecosmetics.com

Website: www.mottlecosmetics.com